Employee onboarding
Onboarding that teaches how the business actually runs.
New hires ask their questions in plain English and get answers from the same knowledge the rest of the company uses, with the sources, instead of a welcome deck written two years ago.
What people ask every week
Each of these has an answer somewhere in the company. Ingesto finds it, shows where it came from, and notices when the sources disagree.
Where the knowledge breaks down
The welcome material is out of date
The onboarding deck describes last year's tools and team, and the new hire follows it because it looks official.
New hires do not know who to ask
So they interrupt whoever sits nearest, or they guess, and neither is a good way to learn.
The same questions, every cohort
Every new hire asks the same things, and the answers never become documentation.
What an answer looks like.
Grounded in your own documents and conversations, with anything that disagrees flagged to its owner.
You need the CRM, the help desk and the shared drive; IT grants all three from your start date1. Ask your manager to request CRM admin rights if your role needs them2.
Illustrative example. Your answers come from your own sources.
Guides
Other ways to use it
Questions, answered.
It is the place new employees go to learn how the company works: tools, people, procedures and policies. Ingesto builds it from the documents and conversations the company already has, so it reflects how the business actually runs.
Make your knowledge base maintain itself.
Connect your tools once. Ingesto does the upkeep.