Property management

Every property, every team member, the same answer.

Lease terms, maintenance procedures, vendor contacts and tenant policies across your whole portfolio, organized so staff at any property can answer correctly.

What property management teams ask every week

Each of these has an answer somewhere in the company. Ingesto finds it, shows where it came from, and notices when the sources disagree.

Where the answers live today
Lease templatesProperty bindersVendor listsTenant emailMaintenance SOPsOwner agreements
What is the late fee policy for this building?
Which vendor handles after-hours plumbing here?
Are pets allowed under the older leases?
What is the move-out inspection checklist?
How much notice do we give before entering a unit?
Who approves a repair over $1,000?

Where the knowledge breaks down

01

Each property does it differently

Procedures drift from site to site, and a tenant hears one answer at one building and another across town.

02

Lease terms are hard to find

The clause that matters is in a scanned PDF from years ago, and nobody remembers which template it used.

03

Vendor knowledge sits with one manager

Who to call for what, at which property, is in one person's phone and inbox.

An answer, with its sources

What an answer looks like.

Grounded in your own documents and conversations, with anything that disagrees flagged to its owner.

Ask
Answer

Call the on-call plumbing vendor listed for Maple Court; they cover nights and weekends1. Log the call in the maintenance tracker within 24 hours2.

Sources
1Vendor list by propertyGoogle Sheets · Maintenance · Updated Jul 1, 2026
2After-hours maintenance SOPGoogle Drive · Operations · Updated Feb 15, 2026
Conflict foundMaple Court binder still lists the previous plumbing vendor. Flagged to the Maintenance owner.

Illustrative example. Your answers come from your own sources.

Guides

Other teams

Questions, answered.

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Yes. Knowledge is organized by topic with its source, so a policy that differs between properties is kept distinct, and a conflict between them is flagged rather than blended into one answer.

Make your knowledge base maintain itself.

Connect your tools once. Ingesto does the upkeep.